Warranty Policy
What the warranty covers, for how long, and how to claim — in plain terms, before you pay.
Warranty periods
- Electrical & emission partsSensors, ECU, SCR, DPF30 calendar days
- Mechanical rotating & auxiliary partsStarters, alternators, air compressors, turbochargers90 calendar days
- Major engine assembliesCylinder block, connecting rod, flywheel, flywheel housing, cylinder headsUp to 1 calendar year
Sole remedy
If a functional defect is confirmed within the valid warranty period, the buyer's sole and exclusive remedy is replacement of the same part or a refund of the actual purchase price. We are not responsible for labor fees, towing charges, vehicle downtime losses, or return shipping costs.
Warranty exclusions
This warranty becomes void in the case of incorrect part selection by the buyer, improper installation, any modification or disassembly, or cosmetic issues including surface rust and dust.
Claim process
To file a warranty claim, submit clear video evidence showing the serial number, the installation process and the faulty performance, within 7 days after discovering the defect — via WhatsApp or info@oemoutletparts.com.
